As a leader, you need to understand that your facial expressions are important. Leaders sometimes are not focused on how they are sharing their expressions with others when speaking with staff members. Please take a look why this all matters, and how you realize that non-verbal communication often provides a receiver with information that many not make them happy. Take a look at how I respond in the video!
Exceptional Experience As a leader, focus on providing an exceptional experience to employees and providers. This video shows my former experience with improving the experience for the staff members of a good Healthcare organization. So the employees can provide an exceptional experience to the patients